MORE WORK FROM HOME JOBS - CUSTOMER COOPERATION DETAILS |Kashtaksh job academy | it job | wfh job

 MORE WORK FROM HOME JOBS - CUSTOMER COOPERATION DETAILS:

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Job title: Customer support associate

Qualifications: Any graduate

Experience: 1 – 3 years

Type of employment: Full time

Location: Remote

Skills/Requirements:

1. Strong verbal and written communication skills to effectively understand and respond to customer inquiries, provide clear instructions and convey information in a professional manner.

2. Ability to quickly diagnose problems, identify solutions and think critically to effectively solve customer problems. This includes staying calm under pressure and handling difficult situations with patience.

3. Knowledge of customer support software, CRM systems and other relevant tools. Basic technical knowledge related to the company's products or services is essential to solving problems and providing accurate assistance.

4. Effective time management to process multiple customer requests simultaneously while maintaining a high level of service quality. It is essential to prioritize tasks and effectively manage workload to meet response and resolution times.

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