KASHTAKSH JOB ACADEMY-007

I. Introduction A. Tech Mahindra overview B. Job Title: Technical Support Associate C. An opportunity to join a dynamic team providing superior customer support D. Emphasize the importance of communication skills and problem-solving experience E. Encourage potential candidates to apply and develop their career with a leading IT company II. Job description A. Main Responsibilities 1. Handle customer inquiries via phone, email and chat support 2. Provide phone support for technical issues outside of business hours 3. Assist end users with IT outage repair requests and resolve Tier 1 and some Tier 2 issues 4. Knowledge of various operating systems and retail devices B. Other Duties 1. Conduct follow-ups after resolution for customer satisfaction 2. Research and solution of technical problems 3. Create and update knowledge articles and support processes III. Required skills and qualifications A. Fresheners welcome to use B. Experience: At least 6 months to 1 year (required), 1 to 2 years...

  JULY 8, 2023  Join our official  telegram group Microsoft Off Campus Drive: Recruitment of Microsoft Off Campus fresher for Research Intern Role for Undergraduate Programs / Masters / Ph.d and all batch graduates are eligible. Detailed company eligibility and application details are given below. Microsoft About Microsoft: Microsoft India (R&D) Private Limited, a subsidiary of Microsoft Corporation, established the Microsoft India Development Center (MSIDC) in Hyderabad in 1998. Over the past 21+ years, we have expanded to become one of the largest R&D centers of Microsoft Corporation. out of its headquarters in Redmond. MSIDC is part of Microsoft Corporation's global shared development strategy, where teams across countries work together to create great software and services. Our engineers at MSIDC contribute to the engineering of critical and important technologies in the above areas, impacting millions of lives. Job description : Interns put research and theor...